Our Refund Policy; 100% Satisfaction Guaranteed!
StudyMEDIC Academy P Ltd (hereafter mentioned as StudyMEDIC or the COMPANY or WE), an award winning training provider for national and international premier medical courses; follows a set of very transparent refund policies which are clearly written below.
We understand that, sometimes things may go wrong from either side –from the students’ or from the company’s side. So, we do consider requests for refund on valid reasons. Under any circumstances, we keep cent percent transparency in all our policies.
Our refund policies clearly indicate the circumstances under which you can get the refund and which you cannot request. These policies also explain the circumstances in which you remain ineligible for a refund.
All applications for refunds shall be scrutinized by the Company which also holds absolute authority to approve or disapprove student’s requests for refunds. The company may initiate the refund if reasons are found valid and may reject if the reasons are not satisfactory. We have no hidden charges for refunds and under all circumstances; we strive hard to provide 100% satisfaction to our customers/ students.
Though our refund policies vary depending on the mode of subscription, our policies are applicable to each course, subscription of course products, and any other paid service we offer. Students can request a refund under the following circumstances.
Students can request a refund for the subscription amount under the following scenarios.
No refund requests shall be approved-
We may cancel or terminate your subscription if anyone else other than you is found accessing our services with your login credentials which we provided for your use. Our subscriptions are for SINGLE USE and only the SUBSCRIBER /STUDENT alone should access our products and courses.
Sharing the login credentials to other persons goes against our policy. We may cancel the access to our product or course to students who violate this rule. Under this circumstance, no refunds will be issued. Students should secure your account/subscription with proper authorization.
Any breach of our policies will result in termination of our service with no refund. Securing one’s account remains the prime responsibility of the student. He or she shall not share his login credentials to anyone else under any circumstances without the prior consent of the company.
How Do I Get Payment Back?
Once your request for refund is approved, the company will initiate the refund either to your bank, credit card or the original method of payment.
Will I get the full amount in refund?
The bank charges will be deducted from the principal amount when we initiate the refunds. Tax fees are also non-refundable.
How Can I Request a Refund?
You can request for a refund by filling out the following form. *FORM HERE*
Can I get a refund in another currency?
The company provides you a refund in the same currency which was used by the student at the time of purchase. No requests for repayment in another currency will be accepted or approved.
How long refunds take?
Once your request for refund is approved, the company will initiate the refund process on the same day or on the next working day. Refunds will normally take 30 to 45 working days, but may vary depending on your bank’s policy.
What If I am not eligible?
Under such situations when the student is found ineligible for the exams either due to a failure by the student in submitting the required forms in time or due to any other reasons for which StudyMEDIC has no role to play, the company is not liable to pay any refunds. However, the company holds a special provision for them to join our next batches for the course they have already paid for. This special provision is applicable only if the student has not accessed any of our course library products or attended the classes.
What if I postpone or reschedule my exam?
If you have decided to postpone or reschedule your exam, the company is not liable to make any repayment to you. However, the company holds a special provision for you to join our next batches only if the student has neither accessed our course library products nor attended our classes.
Important Notes to Read & Remember
The discretion of approving or disapproving the refunds is solely entitled with the company. The company will scrutinize each request for refunds and will approve or reject only on valid reasons. We request you to carefully read the entire policy before you make the purchase, so as to avoid all sorts of future hassles.
All special offers and discounts are valid for a certain period of time alone. Once the period is over, the validity of that offer also ends. Hence, we urge all students to read the following clauses of refund policy before they make payment to subscribe or enrol to our courses.
"Alhamdolleah, I passed, thank you Dr. Sowmya and all our mentors, I'm very grateful for everyone. I won't forget your help and support, your encouragement and all the effort that you and the StudyEFOG-EBCOG team provide for us thank you and God bless you all. "
Dr. Azhar Tageldin
"Alhamdullilah I passed thank you StudyEFOG team u were with us till last hour. "
Dr. Sanam Jamalil
"Thank you so much StudyEFOG. I passed my exams with flying colors ?? "
Dr. Pushpee
"I want to thank StudyEFOG for all the support and guidance they provided during my EFOG-EBCOG journey. I took their CRASH course in two parts and thankfully I cleared my exams in the first attempts in both Written and OSCE Exams."
Dr. Wesam
"Thank you Dr. Sowmya, Dr. Priti, Dr. Chitra, for all the support, guidance and love ❤ you gave us. Thank you so much. Without you couldn't make it. "
Dr. Mona Azmy
"Many many thanks to StudyEFOG team. "
Dr. Uzma Aleem
"Thank you Dr. Sowmya and Team. You guys were of great help and can't forget the needful you did in last days days. Crash course helped a lot. "
Dr. Kousar
"Thank you so much ma'am. Thanks a lot to all mentors and StudyEFOG team. "
Dr. Rabia
"There was continuous support from the team StudyMEDIC. I find it very easy to clear the exam. By following only 50 percent of the total material and resources they provide will be well sufficient to clear the exam in a single go. I am also planning to attempt Part2 with their support and am sure will get through it easily. Thank you Dr Sowmya and team for your incredible support."
Dr. Burute Shrimant
"Thank you Dr Sowmya and the team Study- MEDIC without your support it wouldn't have possible to clear the exam. The paper was quite tricky, specially the obstetrics part, without the concept clearing it wouldn't have possible to clear the exam and StudyMEDIC library have immensely helped. All the class presentations and other resources truly helped me."
Dr. Chandrima Kar
"It is only with support of team StudyMEDIC i could clear the exam. The videos, the wisdom shots and the last minute revision everything was very useful.If you do not study smartly you will not be able pass the exam and StudyMEDIC just provide the resources for that."
Dr. Desiree Manlapaz
"The course was really helpful especially the wisodm shots. All mentors were faithfully caring, not only teaching, and were guiding us in a very nice way to the door of success. Despite being busy and had no time to attend many of the sessions, I could follow the wisdom shots and Telegeam SBA & EMQs which helped me alot. The course questions in the library helped me to prepare my mind prior to the exam. Good bless you all, con- gratulations StudyMEDIC mentors, our success partners!"
Dr. Hana Hasan
"I joined the course only three weeks before the exam. But the StudyMEDIC team is very encouraging and helpful. Wisdom shots were of great help to summaries the topics. Also the StudyMEDIC library is a well-organised and systematic one. Even if there is any doubt the support was available 24/7.1 really appreciates the support and motivation from the team."
Dr. Maria Ramirez
"I joined the course only three weeks before the exam. But the StudyMEDIC team is very encouraging and helpful. Wisdom shots were of great help to summaries the topics. Also the StudyMEDIC library is a well-organised and systematic one. Even if there is any doubt the support was available 24/7.1 really appreciates the support and motivation from the team."
Dr. Maria Ramirez
"There was a great support from Dr Sowmya and team StudyMEDIC throughout which is commendable. I have only watched the sessions and answered all questions in the group, which was more than enough. Of course the course library and wisdom shots was equally good."
Dr. Najma Mol
"I cleard my EFOG-EBCOG part 1 exam in the first attempt which was possible only because of StudyMEDIC.A big thank you to all of you at team StudyMEDIC."
Dr. Riffat Sajid
"I have solely dependent on the StudyMEDIC library which was really helpful. I attended the two day crash course which was very useful for me. It provided me with a good revision of subjects and i repeatedly went through the slides of each session which helped me a lot. Dr Sowmya's sessions really helped to know the formation of the questions and how specifically we have to answer those questions. Thank you StudyMEDIC"
Dr. Sarita Chaudhary
"I completely prepared for the exam with the sessions from StudyMEDIC. The revision classes were very good as it provide information of the minute details that to be taken care of. Thank you so much team StudyMEDIC."
Dr. Sonalica Suresh
"Thank you so much Dr Sowmya, could clear the exams only with the support of StudyMEDIC. Due to the busy schedule i would get time only in the evening and would go through all the papers that are shared through the Google drive at least once and also the wisdom shorts really helped me. i haven't read anything beyond the resources provided by the StudyMEDIC and still managed to clear the exams in the first attempt."
Dr. Anjali Sharma
"Thanks, Dr. Tazeen I only relied on your slides for ONCO. I wish I had taken it more seriously. A big thank you to Dr. Sowmya Inshaallah. will keep up the tempo."
Dr. Koshree Nambirajan
"Thank you Dr Sowmya and all the mentors and study medic team to give an ideal platform thru which i can acheive the success of EFOG Part 1 easily. The course material the tips, and the videos, intensive hours and wisdom shots all were very helpfull for me. Thank You."
Dr. Mahwish Fatima
"I booked on the 5th of August and started studying on the 8th. Literally, I was clueless about the preparation strategy. Thank you, Dr. Sowmya and all other mentors, for helping me. I can't express my gratitude for all of you."
Dr. Tanzeela Bano
"Hello Sowmya mam and all the mentors. I have been associated with StudyMEDIC for mrcog part 2 and 3. I was a passive participant but I went through all the class presentations and the course library. This exam was completely concept based and sowmya mam's and all the mentors guidance was so apt! I technically could study only for the last 3 weeks. If it weren't for the course classes and wisdom shots, I couldn't have made it. Always grateful for the excellent team and mentors. Thanks to almighty and the entire team! I'll forever be under your debt"
Dr. Raeesa Tanveer
"Successfully passed the exam. Many thanks to all our mentors. I'm just on cloud nine and can't thank you enough. Thank you for all your efforts."
Dr. Meenakshi Koteeswaran
"I think it is a wonderful exam which is an academic treat for those passionate about persuing academics... As a course you people are wonderful giving the right orientation with regards to the exam. I am sure very soon there will be more people taking the exams.. The standard of questions were very much on par with the MRCOG exams.. Hope it becomes better than that in the due course. Thanks to Studymedic team for all the support and guidance"
Dr. Seema Rani M V
"Hello Sowmya mam and all the mentors. I have been associated with StudyMEDIC for mrcog part 2 and 3. I was a passive participant but I went through all the class presentations and the course library. This exam was completely concept based and sowmya mam's and all the mentors guidance was so apt! I technically could study only for the last 3 weeks. If it weren't for the course classes and wisdom shots, I couldn't have made it. Always grateful for the excellent team and mentors. Thanks to almighty and the entire team! I'll forever be under your debt"
Dr. Raeesa Tanveer
"The course was really helpful especially the wisodm shots. All mentors were faithfully caring, not only teaching, and were guiding us in a very nice way to the door of success. Despite being busy and had no time to attend many of the sessions, I could follow the wisdom shots and Telegeam SBA & EMQS which helped me alot. The course questions in the library helped me to prepare my mind prior to the exam. Good bless you all, con- gratulations StudyMEDIC mentors, our success partners!"
Dr. Hana Hasan
" I have solely dependent on the StudyMEDIC library which was really helpful. I attended the two day crash course which was very useful for me. It provided me with a good revision of subjects and i repeatedly went through the slides of each session which helped me a lot. Dr Sowmya's sessions really helped to know the formation of the questions and how specifically we have to answer those questions. Thank you StudyMEDIC"
Dr. Sarita Chaudhary
"There was a great support from Dr Sowmya and team StudyMEDIC throughout which is commendable. I have only watched the sessions and answered all questions in the group, which was more than enough. Of course the course library and wisdom shots was equally good."
Dr. Najma Mol
"It has been a rather wonderful journey being part of the *StudyMEDIC* mentoring program for EBCOG exam. I truly appreciate the level of support and guidance that made it possible for me to pass the EBCOG exam from the first attempt. I wish you all the best"
Dr. Asmaa Jamil
"Thank you so much Dr Sowmya, could clear the exams only with the support of Study- MEDIC. Due to the busy schedule i would get time only in the evening and would go through all the papers that are shared through the Google drive at least once and also the wisdom shorts really helped me. i haven't read anything beyond the resources provided by the StudyMEDIC and still man- aged to clear the exams in the first attempt. Thank you StudyMEDIC."
Dr. Anjali Sharma
"I cleard my EFOG-EBCOG part 1 exam in the first attempt which was possible only be- cause of StudyMEDIC.A big thank you to all of you at team StudyMEDIC."
Dr. Riffat Sajid
"I completely prepared for the exam with the sessions from StudyMEDIC. The revision classes were very good as it provide information of the minute details that to be taken care of. Thank you so much team StudyMEDIC."
Dr. Sonalica Suresh
"I joined the course only three weeks before the exam. But the StudyMEDIC team is very encouraging and helpful. Wisdom shots were of great help to summaries the topics. Also the StudyMEDIC library is a well-organised and systematic one. Even if there is any doubt the support was available 24/7.1 really appreciates the support and motivation from the team."
Dr. Maria Ramirez
"I booked on the 5th of August and started studying on the 8th. Literally, I was clueless about the preparation strategy. Thank you, Dr. Sowmya and all other mentors, for helping me. I can't express my gratitude for all of you."
Dr. Tanzeela Bano
"Thank you StudyMEDIC team you people helped me achieve my goal. Thank you all mentors as every one's effort took me through my exam to achieve success and see this day StudyMEDIC team is quite amazing they created a platform to guide people, as all the difficult exam based scenarios and examination practice made this journey easy for us all. Thank you @Dr. Sowmya,@Dr. Tazeen, @Dr. Chitra, @Dr. Priyadarshini, @Dr. Priti, and @Dr. Dhavashree All your feedbacks on daily discussions were very helpful. Thank you again."
Dr. Ulvina
" I have recently cleared my EFOG EBCOG exams held in November 2023. I would like to thank Dr. Sowmya, @Dr. Tazeen, @Dr. Priyadarshini, @Dr. Priti, @Dr. Chitra for there excellent mentorship without which it would not have been possible. Also my sincere thanks to @Dr. Dhavashree and all the examiners for offline mock exams held in Dubai. Mock exams was very useful as it was exact similar to the real exams. My heartfelt gratitude to the entire StudyMEDIC team for helping me clear the exams."
Dr. Chandrima Kar
"I am so glad to say that StudyMEDIC helped me greatly in passing EFOG exams. They guide me how to deal with each task. I would like to thank all the team"
Dr. Wafaa hussein
"Hi I'm Dr. Desiree I'm from the Philippines and working in Saudi Arabia. I am now a European Fellow in OB Gyne. I cleared my part 1 exam last May and my OSCE exam this November and all of this will not be possible without the help of StudyMEDIC. The library was amazing the simulation stations were amazing and on top of all that the mentors were pushing you to do your best to achieve your dream goal. I lost my father during midway in my review and somehow I lost the strength to go on but Dr. Sowmya did not give up on me and she pushed me through it and this really meant a lot when someone is there to remind you to never give up. I passed my OSCE in one go and I am forever grateful to StudyMEDIC."
Dr. Desiree
"Thank you so much StudyMEDIC I would thank all the mentors for their efforts & making me achieve my goal Thank you Dr. Sowmya ma'am, Dr. Priti ma'am, Dr. Tazeen ma'am, Dr. Priyadarshini ma'am"
Dr. Meenakshi
"I would like to thank StudyMEDIC and all the mentors for taking pain to teach aptly what's needed for exam.. The library is a treasure. Thank you StudyMEDIC."
Dr. Kavitha Chandran
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